Privacy Policy

Shriram Appliances (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
Payment Information: For processing orders, we collect payment information such as your credit/debit card details. Please note that we do not store your payment information; it is securely handled by our payment gateway provider.
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and browsing behavior for analytics and to improve our services.

2. How We Use Your Information

To process and fulfill your orders.
To communicate with you about your orders, including order confirmation and shipping details.
To provide customer support and respond to your inquiries.
To send you updates, promotional offers, and newsletters (you can opt out at any time).
To improve our website, products, and services based on user behavior and feedback.
To ensure compliance with legal and regulatory requirements.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information. Your data is stored on secure servers, and sensitive information (such as payment details) is encrypted and transmitted via Secure Socket Layer (SSL) technology.
Access to your personal information is restricted to authorized personnel who need it to perform specific tasks.

4. Disclosure of Information

Third-Party Service Providers: We may share your information with trusted third-party service providers (e.g., payment gateways, shipping partners) to facilitate services on our behalf. These providers are obligated to protect your information and use it solely for the purposes for which it was disclosed.
Legal Compliance: We may disclose your information if required by law or in response to valid legal processes, such as a court order or government request.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. Cookies are small text files stored on your device by your web browser.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Choices and Rights

Access and Update: You have the right to access, update, or correct your personal information. If you need assistance, please contact us at shriramappliancess@gmail.com.
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.
Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to this Privacy Policy

Shriram Appliances reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the date of the latest revision will be indicated at the top of this page. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Email: shriramappliancess@gmail.com
Phone: +91-9821955977

This Privacy Policy provides a general outline for how Shriram Appliances collects, uses, and protects user information. Please review it and customize it further if necessary to ensure it fits the specific practices of your business.